Deskripsi Pekerjaan
Are you a passionate hospitality professional looking to elevate your career in a dynamic and exclusive environment? We are seeking a dedicated F&B Executive to join our team in the Southern Islands. In this role, you will be the heartbeat of our service operations, ensuring that every guest receives a seamless and memorable dining experience. You will be responsible for overseeing daily operations, leading service staff, and upholding the highest standards of service excellence in a fast-paced environment.
The ideal candidate is a natural leader with a keen eye for detail, excellent communication skills, and a proven ability to manage team performance. If you are committed to professional growth and thrive in a high-service hospitality setting, we invite you to apply and help us define the gold standard of guest satisfaction.
Tanggung Jawab
- Oversee daily F&B service operations to ensure efficiency and high standards of service.
- Supervise, train, and mentor the service team to maintain consistent operational excellence.
- Monitor inventory levels and coordinate with the kitchen team for smooth service transitions.
- Handle guest inquiries, feedback, and complaints professionally to ensure maximum satisfaction.
- Enforce health, safety, and hygiene regulations across all dining and service areas.
- Manage staff scheduling and duty rosters to ensure optimal floor coverage.
- Perform daily cash handling and sales reporting duties accurately.
Kualifikasi
- Minimum 2-3 years of experience in a supervisory role within the F&B or hospitality industry.
- Strong leadership skills with the ability to motivate and manage diverse teams.
- Exceptional customer service skills with a problem-solving mindset.
- Knowledge of POS systems and basic inventory management software.
- Proficiency in English; additional languages are a plus for guest interaction.
- Ability to work shifts, including weekends and public holidays.
- Excellent communication and interpersonal skills.