Deskripsi Pekerjaan
Join Resorts World Sentosa's prestigious F&B team as an F&B Executive, where you'll orchestrate exceptional dining experiences in one of Asia's premier integrated resorts. This pivotal role combines leadership excellence with operational finesse to ensure our guests enjoy unparalleled service across our diverse culinary venues. You'll drive service standards, optimize team performance, and create memorable moments that align with our brand's commitment to luxury and innovation.
As an F&B Executive, you'll be instrumental in maintaining Resorts World Sentosa's reputation for excellence. The position offers dynamic exposure to high-volume operations, VIP service protocols, and cross-functional collaboration with culinary, events, and guest relations teams. Your expertise will directly influence guest satisfaction metrics and operational efficiency in a fast-paced environment.
This opportunity is ideal for passionate hospitality professionals seeking career growth within a globally recognized brand. You'll develop advanced leadership skills while working in a multicultural setting that celebrates diversity and professional development.
Tanggung Jawab
- Supervise and mentor front-of-house teams to maintain impeccable service standards during peak and off-peak hours
- Implement and monitor service protocols to ensure consistent guest experience across all F&B outlets
- Coordinate with kitchen and beverage teams for seamless operations during high-volume periods
- Conduct staff training sessions on product knowledge, service techniques, and safety procedures
- Handle guest inquiries, complaints, and special requests with professionalism and discretion
- Monitor inventory levels, cost controls, and operational budgets to maintain profitability
- Collaborate with marketing team to execute promotional campaigns and seasonal offerings
- Ensure compliance with health, safety, and hygiene regulations in all dining areas
Kualifikasi
- Minimum 3 years of F&B supervisory experience in luxury hotel/resort environment
- Proven track record in team leadership and service excellence
- Strong knowledge of wine, beverage, and culinary operations
- Excellent communication and conflict resolution skills
- Certification in hospitality management or related field preferred
- Proficiency in F&B management systems and POS technology
- Ability to work flexible hours including weekends, holidays, and evenings
- Fluency in English with additional languages advantageous