Deskripsi Pekerjaan
Launch your career in Singapore's vibrant F&B industry with Hey Rocket's exclusive Management Trainee Program. This comprehensive 12-month initiative combines hands-on operational training, leadership development, and business acumen to transform motivated individuals into industry-ready managers. You'll gain exposure to all facets of F&B operationsâfrom inventory management and customer service excellence to team coordination and financial oversightâwhile learning from industry veterans. Our structured mentorship pathway ensures continuous growth, with regular performance reviews and personalized development plans to accelerate your career progression. Join a dynamic team that values innovation, teamwork, and exceptional service standards. No prior experience is required; we're seeking passionate individuals with strong work ethics and a hunger to excel. Discover your potential in one of Singapore's fastest-growing F&B brands!
Tanggung Jawab
- Execute daily outlet operations including inventory management, staff scheduling, and quality control
- Deliver exceptional customer service while resolving inquiries and complaints effectively
- Train and mentor junior staff on service standards, safety protocols, and operational procedures
- Analyze sales data and customer feedback to identify improvement opportunities
- Assist in developing marketing campaigns and promotional activities to drive foot traffic
- Monitor budget compliance and cost optimization strategies
- Collaborate with cross-functional teams on new product launches and menu innovations
- Implement company policies and maintain compliance with health regulations
Kualifikasi
- High school diploma or equivalent; hospitality/management degree preferred
- Strong communication and interpersonal skills with a customer-first mindset
- Ability to thrive in fast-paced environments with multitasking capabilities
- Basic proficiency in MS Office Suite (Excel, Word, PowerPoint)
- Proactive problem-solving approach with attention to detail
- Flexibility to work evenings, weekends, and public holidays
- Valid food handling certification (or willingness to obtain)
- Passion for the F&B industry with career growth ambition