Deskripsi Pekerjaan
Are you a passionate hospitality leader looking to drive excellence in the culinary and beverage sector? Thamrin Group is seeking a dynamic and strategic F&B Manager to oversee our diverse outlets in Palembang. In this role, you will be the driving force behind our service quality, operational efficiency, and overall guest satisfaction. We are looking for a visionary leader who can balance the creative side of menu development with the analytical rigor of P&L management.
As the F&B Manager, you will lead a talented team of service professionals, ensuring that every guest interaction reflects our brand's commitment to quality. You will be responsible for streamlining operations across multiple outlets, implementing cost-control measures, and fostering a culture of professional growth and excellence. If you have a proven track record in the hospitality industry and the ability to thrive in a fast-paced, high-volume environment, we invite you to join our growing team at Thamrin Group.
Tanggung Jawab
- Manage daily operations across multiple F&B outlets to ensure brand consistency and service excellence.
- Monitor and analyze financial performance, including P&L, food cost, and labor cost to optimize profitability.
- Lead, mentor, and train outlet staff to maintain high standards of performance and customer service.
- Develop and implement strategic marketing and promotional initiatives to drive outlet revenue.
- Oversee inventory management, procurement processes, and vendor relationships to ensure quality and cost-effectiveness.
- Ensure full compliance with health, safety, and hygiene regulations across all food service areas.
- Act as the primary point of contact for guest feedback and ensure swift resolution to maintain high satisfaction ratings.
Kualifikasi
- Minimum of 5 years of professional experience in F&B management or hospitality leadership.
- Proven ability to manage multi-outlet operations effectively.
- Strong financial acumen, including budgeting, P&L management, and cost-control strategies.
- Exceptional leadership and communication skills with the ability to inspire a diverse team.
- In-depth knowledge of HACCP, health codes, and safety standards in the food service industry.
- Degree in Hospitality Management, Business Administration, or a related field.
- Fluency in Bahasa Indonesia and professional proficiency in English.