Deskripsi Pekerjaan
Join the world-class hospitality team at Marina Bay Sands, the iconic integrated resort in the heart of Singapore. We are seeking dedicated and service-oriented individuals to join our F&B division as Service Attendants (General Posting).
As a Service Attendant, you will be the face of our renowned restaurants, bars, and banquet operations. Your passion for service and attention to detail will ensure that every guest enjoys a memorable dining experience.
This general posting allows you to be considered for a variety of our prestigious dining venues, including celebrity chef restaurants, international buffets, stylish lounges, and exclusive casino floor outlets. Our F&B team is the largest in the resort, offering unparalleled opportunities for internal mobility and career growth.
At Marina Bay Sands, we prioritize the development and well-being of our team members. You will enjoy access to world-class training programs, competitive staff benefits, and a vibrant work environment that celebrates diversity and excellence. From exclusive staff discounts to wellness programs, we ensure our employees feel valued and motivated.
This role is perfect for those looking to start or advance their career in luxury hospitality. Comprehensive training will equip you with the skills needed to succeed in your role and beyond. We believe in nurturing talent and providing clear career progression pathways.
If you possess a vibrant personality, a strong work ethic, and a genuine love for serving others, we invite you to be part of our award-winning family. Apply today and elevate your career to new heights!
Tanggung Jawab
- Provide prompt, courteous, and professional food and beverage service to guests in designated outlets, ensuring an exceptional dining experience.
- Develop and maintain comprehensive knowledge of menu items, specials, ingredients, and beverage offerings to provide accurate recommendations.
- Set up, maintain, and break down service stations, dining areas, and banquet setups according to established brand and hygiene standards.
- Handle guest inquiries, special requests, and feedback with a positive and professional demeanor, resolving service issues promptly.
- Adhere strictly to all health, safety, and sanitation regulations (including SG Clean standards) and Marina Bay Sands operational protocols.
- Collaborate seamlessly with kitchen, bar, and management teams to ensure timely and accurate delivery of orders.
- Process guest payments accurately via the POS system, handling cash, credit, and room charge transactions with precision.
- Assist with monthly inventory counts and the replenishment of operating supplies to ensure uninterrupted service.
Kualifikasi
- Minimum GCE 'N'/'O' Levels, ITE Nitec/Higher Nitec, or equivalent qualification.
- Prior experience in a fast-paced F&B environment, hotel, or luxury retail is advantageous but not mandatory as full training is provided.
- Excellent verbal and written communication skills in English; proficiency in an additional language is a plus.
- Ability to work a flexible roster covering shifts on weekdays, weekends, and public holidays.
- Physically capable of standing for long hours and lifting/carrying service trays and equipment.
- Possession of a valid Basic Food Hygiene Certificate (or willingness to obtain one).
- Strong team spirit, positive attitude, and a professional appearance and demeanor.