Deskripsi Pekerjaan
Grahamandiri Manajemen Terpadu is currently seeking a highly motivated and experienced F&B Supervisor to join our expanding team in Pakem, Sleman, DI Yogyakarta. This is a fantastic opportunity for a hospitality professional who is passionate about delivering exceptional dining experiences and leading a team to excellence in one of Yogyakarta's most scenic locations.
As an F&B Supervisor, you will play a pivotal role in bridging the gap between management and floor staff. You will be responsible for ensuring that the daily operations run smoothly, from the moment our doors open until the last guest departs. We pride ourselves on our commitment to quality, and we need a leader who can uphold these standards while fostering a positive and productive work environment.
The ideal candidate will have a keen eye for detail and a proactive approach to problem-solving. Whether it is managing a busy shift, resolving a customer concern, or training a new team member, you will lead by example. We offer a competitive salary package, a supportive work culture, and the chance to make a significant impact on our brand's success in the Pakem area. If you are ready to take the next step in your hospitality career with a reputable management firm, we encourage you to apply.
Tanggung Jawab
- Oversee daily front-of-house operations to ensure consistent high-quality service standards.
- Supervise, train, and mentor staff members to enhance performance and career growth.
- Manage staff scheduling and handle employee performance evaluations to ensure optimal coverage.
- Monitor inventory levels of beverages and supplies, coordinating with vendors for timely replenishment.
- Ensure strict compliance with health, safety, and hygiene regulations at all times.
- Handle customer inquiries and resolve complaints professionally to maintain high satisfaction levels.
- Collaborate closely with the kitchen team to ensure seamless food and beverage delivery.
- Prepare daily operational reports regarding sales, staff performance, and inventory status.
Kualifikasi
- Minimum of 2-3 years of experience as a Supervisor or Senior Lead in the F&B or Hospitality industry.
- Strong leadership skills with a proven ability to manage and motivate a diverse team.
- Excellent communication and interpersonal skills, with proficiency in Indonesian and basic English.
- Solid understanding of POS (Point of Sale) systems and basic inventory management software.
- Proven ability to work effectively under pressure in a fast-paced environment.
- In-depth knowledge of food safety standards and HACCP guidelines.
- Willingness to work flexible hours, including weekends, evenings, and public holidays.
- Candidate must be a resident of or willing to work in Pakem, Sleman, DI Yogyakarta.