Deskripsi Pekerjaan
We are seeking an experienced F&B Supervisor to lead our dynamic hospitality team in Kota Kinabalu. This pivotal role requires a passionate leader who can orchestrate seamless daily operations while maintaining exceptional service standards. You'll be responsible for optimizing staff performance, ensuring compliance with health and safety regulations, and implementing strategies to enhance customer satisfaction and drive revenue growth. The ideal candidate will thrive in fast-paced environments, demonstrate strong problem-solving abilities, and possess a deep understanding of food and beverage best practices. Join our team to create memorable dining experiences while fostering a positive and productive workplace culture.
Tanggung Jawab
- Oversee daily F&B operations including staff scheduling, inventory management, and quality control
- Train, mentor, and evaluate team performance to maintain high service standards
- Handle customer inquiries and resolve complaints promptly to ensure satisfaction
- Monitor compliance with health, safety, and sanitation regulations
- Assist in developing promotional strategies and cost-effective operational plans
- Prepare daily sales reports and analyze performance metrics
- Coordinate with kitchen and procurement teams for seamless service delivery
Kualifikasi
- Minimum 3 years of experience in F&B supervision or management role
- Proven track record in team leadership and staff development
- Strong knowledge of food safety protocols and industry regulations
- Excellent communication and interpersonal skills
- Ability to work efficiently in high-pressure environments
- Basic proficiency in inventory management software
- Relevant hospitality certification or diploma preferred