Deskripsi Pekerjaan
Join AJBEST HOLDINGS SDN BHD as an F&B Supervisor & Service Crew and lead our dynamic team in Kuala Lumpur's vibrant hospitality scene. We offer competitive compensation, clear career progression paths, and a supportive environment where your leadership skills can thrive. This role combines hands-on service excellence with team management responsibilities, making it ideal for motivated individuals passionate about delivering exceptional customer experiences while developing supervisory expertise.
As a key member of our F&B operations, you'll contribute to maintaining our reputation for quality service and operational efficiency. Our commitment to employee development ensures you'll gain valuable industry insights and management skills that will propel your career forward. Whether you're supervising daily operations, mentoring new staff, or implementing service improvements, you'll play a vital role in our continued success.
We pride ourselves on fostering a positive workplace culture that values initiative, teamwork, and customer satisfaction. If you're ready to take the next step in your hospitality career with a company that invests in its people, this position offers the perfect blend of challenge and growth opportunity in Kuala Lumpur.
Tanggung Jawab
- Supervise and coordinate daily service crew activities to ensure efficient restaurant operations
- Train, mentor, and motivate team members to maintain high service standards
- Monitor inventory levels and coordinate supply orders to prevent shortages
- Enforce cleanliness, hygiene, and safety protocols in all service areas
- Resolve customer complaints promptly and ensure satisfaction
- Implement company policies and procedures consistently
- Manage staff scheduling and assignments to optimize coverage
- Conduct regular performance evaluations and provide constructive feedback
Kualifikasi
- Proven experience in F&B service or supervisory role preferred
- Strong leadership and team management abilities
- Excellent communication and interpersonal skills
- Ability to work efficiently in fast-paced environments
- Basic knowledge of food safety and hygiene standards
- Customer-focused mindset with problem-solving aptitude
- Flexibility to work weekends, evenings, and holidays
- Positive attitude and commitment to service excellence