Deskripsi Pekerjaan
Join Indodana as a Field Collection Officer and become a financial solutions specialist on the front lines. This dynamic role requires exceptional negotiation skills to resolve client payment challenges while delivering tailored financial solutions. You'll work directly with clients in Sidoarjo to recover outstanding debts while maintaining positive relationships and upholding company standards. With performance-based bonuses and uncapped earning potential, this position offers significant career growth in Indonesia's thriving financial sector. Ideal candidates thrive in fast-paced environments, possess strong interpersonal skills, and are committed to achieving collection targets while ensuring client satisfaction.
Tanggung Jawab
- Conduct in-person negotiations with clients to resolve overdue payments
- Develop and implement customized financial solutions for clients
- Exceed monthly collection targets and performance metrics
- Maintain detailed records of all client interactions and collection activities
- Collaborate with internal teams to resolve complex payment issues
- Ensure compliance with company policies and regulatory requirements
Kualifikasi
- Minimum 1-2 years of experience in collections or field sales
- Strong negotiation and conflict resolution skills
- Ability to work independently with minimal supervision
- Valid driver's license and willingness to travel within Sidoarjo
- Proficiency in Indonesian and basic English communication
- High school diploma with relevant certification preferred