Deskripsi Pekerjaan
Join Dipo Star Finance as a Field Collector and become a vital part of our financial services team in Pekanbaru. This dynamic role involves direct customer engagement to ensure timely loan repayments while maintaining professional relationships. You'll be the face of our company, visiting clients at their locations to collect payments, resolve inquiries, and uphold our commitment to exceptional service. Our ideal candidate thrives in a fast-paced environment, demonstrating strong communication skills and financial acumen. Dipo Star Finance offers competitive compensation and growth opportunities within Indonesia's banking sector. If you're motivated to contribute to our mission of accessible financial services while developing valuable customer relationship expertise, apply today to start your rewarding career journey.
Tanggung Jawab
- Conduct field visits to collect loan repayments and process payments
- Maintain accurate records of collections and customer interactions
- Resolve payment-related inquiries and provide financial guidance
- Ensure compliance with company policies and regulatory requirements
- Report collection activities and customer feedback to management
- Collaborate with credit teams to update customer status
- Utilize mobile technology for real-time reporting
Kualifikasi
- High school diploma or equivalent; bachelor's degree preferred
- Minimum 1-2 years in field collection or customer service
- Strong negotiation and conflict resolution skills
- Proficiency in basic financial documentation systems
- Ability to work independently with minimal supervision
- Valid driver's license and reliable transportation
- Basic knowledge of Indonesian banking regulations