Deskripsi Pekerjaan
Join KB Finansia Multi Finance as a Field Collector in Pontianak and become an integral part of our dynamic financial services team. This role offers the opportunity to directly impact our operations by gathering critical field data while representing our brand in client interactions. We're seeking proactive individuals who thrive in fast-paced environments and are passionate about maintaining high standards of customer service. As a key contributor to our data integrity initiatives, you'll play a vital role in supporting our lending operations across Kalimantan Barat. We offer competitive compensation, comprehensive training, and clear career progression paths within Indonesia's leading non-bank financial institution.
Tanggung Jawab
- Conduct field visits to collect accurate customer and loan documentation
- Verify applicant information against company requirements and regulatory standards
- Maintain detailed records of field activities using mobile reporting systems
- Build rapport with clients while explaining loan terms and documentation processes
- Collaborate with credit assessment teams to resolve discrepancies
- Ensure compliance with KYC/AML regulations during all field interactions
- Submit daily activity reports and performance metrics
Kualifikasi
- Minimum high school diploma (SMA/SMK) or equivalent
- 1+ years of field collection or customer-facing experience preferred
- Strong communication skills in Bahasa Indonesia with local dialect proficiency
- Valid driver's license with reliable transportation
- Basic computer literacy for mobile data entry
- Ability to work independently in diverse geographic areas
- Integrity and attention to detail in documentation handling
- Willingness to work flexible hours including weekends