Deskripsi Pekerjaan
Join Wahana Internet Nusantara as a Field Operation Supervisor and become a cornerstone of our telecommunications network excellence. This critical full-time position empowers you to lead field teams in delivering seamless connectivity solutions across Indonesia. You'll orchestrate daily network operations, ensuring optimal performance and reliability for our growing customer base. The role demands strategic oversight of field technicians, proactive issue resolution, and collaboration with cross-functional teams to maintain service integrity. Your leadership will directly impact customer satisfaction and operational efficiency in a dynamic telecommunications environment.
We seek a results-driven professional who thrives in fast-paced field operations. The ideal candidate combines technical expertise with strong leadership capabilities to mentor teams, implement best practices, and drive continuous improvement. This position offers the opportunity to shape network reliability standards while advancing your career in Indonesia's expanding telecommunications sector.
Tanggung Jawab
- Lead and supervise field technicians to ensure network connectivity and operational excellence
- Coordinate field operations, maintenance schedules, and emergency response protocols
- Monitor network performance metrics and implement corrective actions
- Train and mentor field staff on technical procedures and safety standards
- Collaborate with engineering teams to resolve network infrastructure issues
- Prepare detailed operational reports and performance analytics
- Ensure compliance with industry regulations and company policies
Kualifikasi
- Bachelor's degree in Telecommunications Engineering or related technical field
- Minimum 3 years experience in telecommunications network operations
- Proven leadership and team management capabilities
- Strong understanding of network infrastructure and troubleshooting methodologies
- Excellent problem-solving and decision-making abilities
- Effective communication and interpersonal skills
- Ability to work under pressure in dynamic field environments