Deskripsi Pekerjaan
Are you a high-energy sales professional looking to build your career with a global logistics leader? DHL Express is currently seeking a driven Field Sales Executive to join our dynamic team in Kuala Lumpur. In this role, you will be the face of DHL, responsible for identifying new business opportunities and nurturing long-term relationships with existing clients.
You will play a pivotal role in driving revenue growth by understanding our customers' unique logistics needs and providing world-class shipping solutions. We are looking for an individual who is passionate about sales excellence, resilient in the face of challenges, and committed to delivering the 'DHL standard' of service. If you possess a hunter mentality and a desire to grow within a multinational environment, we want to hear from you.
Tanggung Jawab
- Proactively identify and develop new business opportunities to expand DHL's customer base in the Kuala Lumpur region.
- Manage and grow a portfolio of existing accounts through consistent engagement and value-added solutions.
- Conduct professional sales presentations and negotiate service agreements that align with company profitability targets.
- Analyze market trends and competitor activities to refine sales strategies and increase market share.
- Maintain high levels of customer satisfaction by serving as the primary point of contact for logistics inquiries and problem-solving.
- Collaborate with internal operations and customer service teams to ensure seamless service delivery.
- Maintain accurate and up-to-date sales pipeline records in our CRM system.
Kualifikasi
- Bachelor’s degree in Business, Marketing, or a related field (or equivalent professional experience).
- Minimum of 2-3 years of proven track record in B2B field sales, preferably within the logistics, courier, or supply chain industry.
- Excellent communication, negotiation, and interpersonal skills in English and Bahasa Malaysia.
- Strong problem-solving abilities and a customer-centric mindset.
- Demonstrated ability to meet and exceed monthly/quarterly revenue and activity KPIs.
- Proficiency in CRM software and Microsoft Office Suite.
- Valid driving license and own vehicle preferred for client visits.