Deskripsi Pekerjaan
Are you a hands-on technical professional passionate about semiconductor automation? Innogrity Pte Ltd is seeking a dedicated Field Service Engineer to join our elite technical support team in Woodlands. In this role, you will be the primary point of contact for our clients, ensuring the seamless operation, maintenance, and optimization of sophisticated semiconductor manufacturing equipment.
You will play a critical role in minimizing downtime and maximizing production efficiency for our semiconductor partners. The ideal candidate thrives in a high-tech environment, possesses strong analytical troubleshooting skills, and is committed to providing world-class field support. If you are eager to advance your career in the semiconductor industry with a company that values innovation and technical excellence, we want to hear from you.
Tanggung Jawab
- Provide on-site installation, commissioning, and routine maintenance of semiconductor automation equipment.
- Diagnose and resolve complex electrical, mechanical, and software-related issues in a timely manner.
- Collaborate with cross-functional teams to improve machine performance and system reliability.
- Conduct technical training sessions for client operators to ensure proper equipment handling.
- Maintain detailed service logs, incident reports, and technical documentation in compliance with company standards.
- Perform preventative maintenance tasks to reduce the risk of unplanned machine downtime.
- Engage in continuous improvement projects to optimize equipment throughput and precision.
Kualifikasi
- Diploma or Degree in Mechatronics, Mechanical, Electrical, or Electronics Engineering.
- Minimum 2-3 years of experience in field service, preferably within the semiconductor or automation industry.
- Proficiency in reading electrical schematics, mechanical drawings, and PLC diagrams.
- Hands-on experience with cleanroom environments and semiconductor fabrication protocols.
- Strong analytical and problem-solving abilities with a focus on root cause analysis.
- Excellent communication and interpersonal skills to manage client relationships effectively.
- Ability to work independently and manage service call schedules under tight deadlines.
- Willingness to travel locally within Singapore and support urgent on-call rotations.