Deskripsi Pekerjaan
Join Mitracomm Ekasarana as a Field Support Specialist in Bengkalis and become an integral part of our retail and consumer products team. This dynamic role offers the opportunity to work directly with customers and retail partners, ensuring seamless product demonstrations and exceptional service delivery. As a Field Support professional, you'll be the face of our brand, providing hands-on assistance at retail locations while maintaining high standards of customer satisfaction. We offer competitive compensation, comprehensive training, and a collaborative work environment that values initiative and problem-solving skills. Perfect for candidates seeking flexible work arrangements with growth opportunities in Indonesia's retail sector.
Tanggung Jawab
- Conduct on-site product demonstrations and training for retail staff and customers
- Monitor product display compliance and merchandising standards at partner locations
- Collect customer feedback and market intelligence for product improvement
- Coordinate with sales teams to resolve operational issues in real-time
- Perform inventory audits and stock replenishment coordination
- Document daily activities and submit comprehensive field reports
- Support promotional campaigns and seasonal product launches
Kualifikasi
- High school diploma or equivalent (D3/S1 preferred)
- Minimum 1 year experience in retail, sales support, or customer service
- Strong communication and interpersonal skills in Bahasa Indonesia
- Valid driver's license with reliable transportation
- Ability to work flexible hours including weekends and holidays
- Basic computer proficiency for reporting and data entry
- Problem-solving mindset with attention to detail
- Physical ability to stand/walk for extended periods