Deskripsi Pekerjaan
Join Mitracomm Ekasarana, a leader in retail and consumer products, as a Field Support professional in Kalimantan Selatan. This dynamic role requires an energetic individual with exceptional communication skills to provide on-site technical assistance and customer support. You'll be instrumental in resolving field operations issues, ensuring product installations meet quality standards, and maintaining strong client relationships. This temporary position offers valuable exposure to Indonesia's growing retail sector while developing your technical troubleshooting and customer service expertise. If you thrive in hands-on environments and excel at problem-solving, this opportunity allows you to contribute directly to operational excellence while building your career in a fast-paced industry.
Tanggung Jawab
- Diagnose and resolve technical issues at customer sites across Kalimantan Selatan
- Install, configure, and maintain retail equipment and consumer products
- Provide real-time customer support and training for product usage
- Document service reports and maintenance activities systematically
- Collaborate with internal teams to escalate complex technical problems
- Conduct regular equipment inspections and preventive maintenance
- Ensure compliance with company safety protocols and service standards
Kualifikasi
- High school diploma or equivalent (D3/S1 preferred in technical fields)
- Minimum 1 year experience in technical support or field service
- Strong diagnostic and problem-solving abilities
- Valid driver's license with reliable transportation
- Proficient in Bahasa Indonesia with excellent communication skills
- Ability to work independently with minimal supervision
- Basic knowledge of consumer electronics or retail systems
- Physical stamina for fieldwork in various locations