Deskripsi Pekerjaan
Are you looking for a rewarding career in finance and customer service? Quik Key Solutions is currently hiring a Dayshift Financial Account Representative at our prestigious UP Technohub location. This is an excellent opportunity for fresh graduates or anyone eager to start their professional journey with no prior experience required.
In this role, you will be the face of our financial services, assisting clients with their inquiries, processing transactions, and ensuring a seamless customer experience. We pride ourselves on a supportive work environment where training is provided to help you succeed. If you are detail-oriented, have great communication skills, and are ready to work a day shift, we want to hear from you!
Join our team today and grow your career with one of the leading companies in Metro Manila. Apply now to secure your spot!
Tanggung Jawab
- Handle incoming calls and emails regarding financial account inquiries.
- Process and verify financial transactions accurately and efficiently.
- Assist customers with account setup, updates, and troubleshooting.
- Document customer interactions and account details in the CRM system.
- Resolve customer complaints and escalations in a timely manner.
- Collaborate with the finance team to ensure smooth daily operations.
- Adhere to company policies and quality assurance standards.
Kualifikasi
- No prior experience required; fresh graduates are highly encouraged to apply.
- Strong communication skills, both verbal and written.
- Basic computer literacy and typing speed.
- Willingness to undergo comprehensive on-the-job training.
- Ability to work in a fast-paced, target-oriented environment.
- Available to work a full-time day shift schedule.
- Strong attention to detail and problem-solving abilities.