Deskripsi Pekerjaan
Join our dynamic team at Onbali as a Floor Manager and take your hospitality career to new heights in the heart of Ubud, Bali. We are seeking an experienced and passionate individual to oversee our daily restaurant operations, ensuring exceptional guest experiences and maintaining the highest standards of service.
As Floor Manager, you will be the face of our establishment, leading our front-of-house team with professionalism and enthusiasm. Your role is crucial in creating a welcoming atmosphere that reflects our commitment to excellence and customer satisfaction. You'll coordinate between kitchen and service staff, manage reservations, handle customer inquiries, and ensure smooth operations during peak hours.
Our ideal candidate brings a proven track record in restaurant management, with strong leadership skills and a deep understanding of the hospitality industry. If you're ready to make a significant impact and grow your career in one of Bali's most vibrant culinary scenes, we encourage you to apply.
Tanggung Jawab
- Oversee daily front-of-house operations and ensure smooth service delivery
- Lead, train, and motivate the service team to maintain high performance standards
- Manage reservations, seating arrangements, and table turnover efficiently
- Handle customer inquiries, resolve complaints, and ensure guest satisfaction
- Coordinate between kitchen and service staff for seamless operations
- Monitor inventory levels and place orders for necessary supplies
- Implement and enforce health, safety, and sanitation standards
- Conduct regular staff meetings and performance evaluations
Kualifikasi
- Proven experience as a Floor Manager or similar supervisory role in the hospitality industry
- Strong leadership and team management skills with the ability to inspire others
- Excellent communication and interpersonal skills
- Knowledge of restaurant operations, service standards, and best practices
- Ability to multitask and remain calm under pressure during busy periods
- Proficiency in reservation systems and point-of-sale software
- Problem-solving skills with a customer-focused approach
- Flexibility to work evenings, weekends, and holidays as required