Deskripsi Pekerjaan
Join My Dormy Hostel's dynamic team as a Food and Beverage Service Staff and become the heart of our guest experience! In this pivotal role, you'll deliver exceptional service while maintaining impeccable hygiene standards across our food and beverage operations. You'll be responsible for crafting memorable guest interactions through efficient service, accurate order processing, and meticulous presentation of culinary offerings. Our ideal candidate thrives in fast-paced environments, prioritizes cleanliness, and contributes to a seamless dining journey for travelers from around the world. This position offers growth opportunities in Indonesia's thriving hospitality sector while working in Malang's vibrant tourism landscape.
Tanggung Jawab
- Deliver exceptional customer service with a warm, professional demeanor
- Maintain strict hygiene and sanitation standards in all service areas
- Assist in food and beverage presentation and setup according to specifications
- Process sales transactions accurately and efficiently using POS systems
- Collaborate with kitchen and service teams for seamless operations
- Monitor inventory levels and report supply needs promptly
- Adhere to all safety protocols and regulatory requirements
- Resolve guest inquiries with patience and problem-solving skills
Kualifikasi
- High school diploma or equivalent qualification
- Previous F&B service experience preferred
- Strong communication and interpersonal skills
- Basic knowledge of food safety and hygiene practices
- Ability to work efficiently in a team environment
- Physical stamina for extended standing and movement
- Customer-focused attitude with attention to detail
- Basic English proficiency (additional languages beneficial)