Deskripsi Pekerjaan
Are you a passionate hospitality professional looking to take the next step in your career? De House Hotel in beautiful Sibu, Sarawak is seeking a dedicated and dynamic Food and Beverage Supervisor to lead our vibrant F&B team.
At De House Hotel, we pride ourselves on delivering exceptional dining experiences that perfectly complement our guests' stays. We are looking for a natural leader who thrives in a fast-paced, guest-centric environment, possesses a keen eye for detail, and is unwaveringly committed to upholding the highest standards of service excellence.
As our Food and Beverage Supervisor, you will play a crucial role in the day-to-day management of our dining outlets. You will be responsible for overseeing daily operations, mentoring and motivating team members, and ensuring every guest leaves our restaurant and bar with a lasting positive impression of De House Hotel. This includes managing inventory, assisting with menu development, and ensuring compliance with all health and safety regulations.
This is an excellent opportunity for an experienced F&B professional to grow their career within a supportive and rewarding hospitality environment. You will gain valuable cross-functional experience and have the chance to make a significant impact on our hotel's reputation for culinary excellence and warm Malaysian hospitality.
We offer a competitive salary package commensurate with experience, comprehensive healthcare benefits, generous opportunities for career advancement, and attractive staff discounts on hotel services and dining. If you have a strong background in F&B service, exceptional interpersonal and leadership skills, and a genuine passion for the hospitality industry, we invite you to apply and become part of the family at De House Hotel.
Tanggung Jawab
- Oversee the daily operations of the hotel's restaurants, bar, and room service to ensure seamless service delivery.
- Lead, train, and mentor a team of waitstaff, bartenders, and hosts to maintain high performance and morale.
- Ensure strict adherence to health, safety, and sanitation standards in all F&B outlets.
- Handle guest feedback, complaints, and special requests with professionalism and efficiency to ensure guest satisfaction.
- Assist in managing inventory, ordering supplies, and controlling costs to meet budgetary targets.
- Collaborate with the Executive Chef and management team to develop menus and promotional strategies.
- Monitor and maintain standards of service quality, food presentation, and ambiance.
- Prepare staff schedules and supervise shift handovers to ensure adequate coverage and smooth transitions.
Kualifikasi
- Diploma or Degree in Hospitality Management, Culinary Arts, or a related field.
- Minimum 2-3 years of experience in a supervisory role within a hotel or high-volume restaurant environment.
- Strong leadership and team management skills with the ability to motivate and inspire staff.
- Excellent communication and interpersonal skills in English and Bahasa Malaysia; proficiency in Mandarin or other local dialects is an advantage.
- Proven ability to handle high-pressure situations with grace and efficiency.
- In-depth knowledge of F&B service standards, food hygiene regulations, and POS systems.
- Flexibility to work shifts, weekends, and public holidays as required by the business.
- Strong organizational and problem-solving skills with keen attention to detail.