Deskripsi Pekerjaan
Are you a dynamic leader with a passion for exceptional service and operational excellence? We are seeking an experienced Food & Beverage and Banquet Manager to join our team in Tangerang. In this high-impact role, you will be responsible for overseeing the daily operations of our F&B departments and managing sophisticated banquet events from inception to execution.
The ideal candidate will possess a strategic mindset, capable of balancing high-level administrative duties with hands-on floor management. You will play a pivotal role in maintaining our reputation for quality, ensuring that every guest experience—whether a casual meal or a grand corporate event—is seamless and memorable. This position requires an immediate start (ASAP) for a professional who thrives in a fast-paced, hospitality-driven environment.
By joining our team, you will have the opportunity to lead a dedicated staff, implement innovative service standards, and directly contribute to the growth and profitability of our establishment. If you are a proactive problem-solver with a proven track record in the hospitality industry, we invite you to apply.
Tanggung Jawab
- Oversee and coordinate all daily F&B operations, ensuring adherence to high service standards and guest satisfaction.
- Plan, organize, and execute banquet events and private functions, serving as the primary point of contact for event logistics.
- Lead, mentor, and schedule a diverse team of front-of-house staff, providing regular training and performance evaluations.
- Manage inventory levels, monitor food and beverage costs, and implement waste-reduction strategies to maintain profitability.
- Ensure strict compliance with all health, safety, and sanitation regulations within the dining and banquet areas.
- Collaborate with the culinary team and sales department to design menus and promotional packages tailored to client needs.
- Resolve guest complaints and operational issues promptly and professionally to maintain a positive brand reputation.
- Monitor financial performance and prepare reports on revenue, labor costs, and operational expenses.
Kualifikasi
- Bachelor’s degree or Diploma in Hospitality Management, Culinary Arts, or a related field.
- Minimum of 3–5 years of experience in F&B management, specifically with banquet or event oversight.
- Strong leadership skills with the ability to motivate and manage a large team in a high-pressure environment.
- Excellent communication and interpersonal skills, with a focus on delivering premium customer service.
- Proficiency in POS systems and hospitality management software (e.g., Opera, Micros).
- In-depth knowledge of food and beverage trends, wine pairings, and event planning logistics.
- Flexibility to work varied shifts, including evenings, weekends, and public holidays as required by event schedules.
- Results-oriented mindset with strong problem-solving and organizational capabilities.