Deskripsi Pekerjaan
Are you passionate about delivering exceptional guest experiences in a vibrant and unique environment? Jakarta Aquarium invites enthusiastic and dedicated individuals to join our team as a Food & Beverages Attendant. This is an incredible opportunity to be part of one of Jakarta's most exciting attractions, contributing directly to the enjoyment and satisfaction of our visitors.
As a Food & Beverages Attendant, you will be at the forefront of our guest services, ensuring that every visitor enjoys delicious refreshments and a seamless dining experience. You'll work in a dynamic setting, serving a variety of food and beverage items, maintaining high standards of cleanliness, and upholding our commitment to outstanding hospitality. If you thrive in a fast-paced environment, love interacting with people, and are eager to grow your career in the hospitality industry, we want to hear from you!
Join Jakarta Aquarium and help us create unforgettable moments for our guests. We offer a supportive team culture, opportunities for professional development, and the chance to work in an inspiring aquatic world.
Tanggung Jawab
- Greet guests warmly, take accurate food and beverage orders, and process payments efficiently using POS systems.
- Prepare and serve a variety of food and beverage items, ensuring high quality and presentation standards.
- Maintain cleanliness and hygiene of all F&B areas, including dining spaces, serving counters, and equipment.
- Manage inventory by restocking supplies, reporting shortages, and ensuring proper storage of food items.
- Handle guest inquiries, concerns, and feedback professionally and courteously to ensure a positive experience.
- Adhere strictly to all food safety, hygiene, and workplace health and safety regulations.
- Collaborate effectively with team members to ensure smooth operations and exceptional service during peak hours.
- Promote special offers, menu items, and upsell products where appropriate to enhance guest satisfaction.
Kualifikasi
- Proven experience (1+ years) in a Food & Beverages or Hospitality role is highly preferred.
- Excellent customer service skills with a friendly, outgoing, and professional demeanor.
- Strong communication and interpersonal skills, capable of interacting effectively with diverse guests and team members.
- Ability to work efficiently in a fast-paced environment and handle multiple tasks simultaneously.
- Basic math skills and experience with cash handling and Point-of-Sale (POS) systems.
- Understanding of food hygiene and safety practices.
- Willingness to work flexible shifts, including weekends, public holidays, and evenings.
- A positive attitude, strong work ethic, and a genuine passion for creating memorable guest experiences.