Deskripsi Pekerjaan
Join our dynamic team as a Front Desk Agent at Padel Society & La Casero in the vibrant heart of Seminyak, Bali! We're seeking a professional and friendly individual to be the first point of contact for our guests, ensuring exceptional service and memorable experiences.
As a Front Desk Agent, you'll play a crucial role in maintaining our reputation for excellence in the hospitality industry. You'll handle guest check-ins and check-outs, manage reservations, address inquiries, and coordinate with other departments to ensure seamless operations. Your warm hospitality and attention to detail will create lasting impressions on our diverse international clientele.
Located at Jl. Drupadi No. 234, Seminyak, our establishment offers an exciting opportunity to work in one of Bali's most sought-after destinations. If you're passionate about hospitality, possess excellent communication skills, and thrive in a fast-paced environment, we encourage you to apply for this contract position.
We offer competitive compensation ranging from Rp 3,300,000 to Rp 3,600,000 per month, along with the opportunity to develop your career in the hospitality sector while enjoying Bali's unique lifestyle and culture. Our establishment combines modern amenities with Balinese charm, creating an unforgettable experience for both guests and staff.
Tanggung Jawab
- Guest check-in and check-out procedures with efficiency and accuracy
- Manage reservations and room assignments using property management systems
- Respond to guest inquiries and provide information about local attractions and services
- Handle guest complaints and resolve issues promptly to ensure satisfaction
- Process payments and maintain accurate financial records
- Coordinate with housekeeping, maintenance, and other departments
- Assist with special requests and ensure exceptional guest experiences
- Maintain a clean and organized front desk area
Kualifikasi
- Previous experience in front desk or customer service roles preferred
- Excellent communication and interpersonal skills in English and Bahasa Indonesia
- Strong organizational abilities and attention to detail
- Proficiency with property management systems and basic computer applications
- Problem-solving skills and ability to remain calm under pressure
- Professional appearance and friendly demeanor
- Knowledge of Seminyak area and local attractions is advantageous
- Ability to work flexible hours, including evenings and weekends