Deskripsi Pekerjaan
Are you passionate about hospitality and looking to kickstart your career in the dynamic world of accommodation services? Join uHomes.com as a Front Desk and Housekeeping Intern and gain invaluable hands-on experience in guest services and property management. This comprehensive internship program is designed to provide you with a holistic understanding of both front desk operations and housekeeping procedures in a fast-paced environment.
As a Front Desk and Housekeeping Intern, you'll have the unique opportunity to interact with diverse guests, learn about reservation systems, check-in/check-out procedures, and the art of exceptional customer service. Simultaneously, you'll gain insights into housekeeping operations, including room preparation, inventory management, and maintaining high standards of cleanliness and hygiene. This dual-role experience will equip you with versatile skills that are highly sought after in the hospitality industry.
At uHomes.com, we believe in nurturing talent and providing a supportive learning environment. Our internship program offers mentorship from industry professionals, structured training modules, and the chance to build your professional network. Whether you're a student looking to fulfill academic requirements or a career changer exploring opportunities in hospitality, this internship provides a solid foundation for your future success.
Tanggung Jawab
- Assist guests with check-in and check-out procedures, ensuring a seamless arrival and departure experience
- Answer guest inquiries and provide information about local attractions, transportation, and hotel services
- Manage reservations, handle phone calls, and maintain accurate guest records
- Support housekeeping operations including room preparation, linen management, and maintaining cleanliness standards
- Assist with inventory management of supplies and amenities
- Coordinate with other departments to ensure guest needs are met promptly
- Learn and adhere to company policies and safety protocols
- Participate in training sessions and actively seek feedback for professional development
Kualifikasi
- Currently enrolled in a hospitality, tourism, or related degree program or recent graduate
- Excellent communication and interpersonal skills with a customer-service oriented mindset
- Ability to multitask and work efficiently in a fast-paced environment
- Attention to detail and organizational skills
- Basic computer literacy and willingness to learn new systems
- Positive attitude, proactive approach, and willingness to learn
- Physical ability to perform housekeeping duties as required
- Availability to work flexible hours including weekends and holidays if needed