Deskripsi Pekerjaan
Join the dynamic team at Conexus Staffing & Consultancy Solutions as a Front Desk / Customer Service Representative. We are looking for a highly organized, friendly, and professional individual to serve as the first point of contact for our clients and visitors. This role is perfect for someone who thrives in a fast-paced environment and is passionate about delivering exceptional service.
As the face of our company, you will be responsible for managing the reception area, answering incoming calls, and ensuring that every guest feels welcomed and valued. Your ability to multitask and communicate effectively will be key to maintaining our high standards of client satisfaction. If you have a keen eye for detail and a customer-first mindset, we encourage you to apply for this exciting opportunity in Makati City.
Tanggung Jawab
- Greet and welcome guests and clients warmly, ensuring a professional and welcoming first impression.
- Answer and redirect incoming phone calls, taking accurate messages or transferring calls to the appropriate departments.
- Manage incoming and outgoing mail, packages, and deliveries with attention to detail.
- Assist in scheduling appointments and managing the daily calendar for the office.
- Handle customer inquiries via email or in person, resolving issues promptly and professionally.
- Maintain a clean, organized, and fully stocked reception area and common spaces.
- Provide general administrative support, such as data entry and filing, to ensure smooth office operations.
Kualifikasi
- High school diploma or equivalent certification is required.
- Minimum of 1 year of experience in customer service, hospitality, or front desk operations.
- Excellent verbal and written communication skills in English.
- Proficiency in using Microsoft Office Suite (Word, Excel, Outlook).
- Strong interpersonal skills with the ability to build rapport with diverse clients and visitors.
- Ability to multitask, prioritize tasks, and work efficiently under pressure.
- Strong problem-solving abilities and a positive attitude.