Deskripsi Pekerjaan
Are you a people person with excellent communication skills? We're looking for a Front Desk Officer to be the welcoming face of our organization. As the first point of contact for our clients and visitors, you'll play a crucial role in creating a positive first impression and ensuring smooth operations at our reception area.
At Private Advertiser, we value our employees and offer a supportive work environment with competitive compensation and benefits. As a Front Desk Officer, you'll enjoy a monthly salary of ₱18,000 – ₱20,000, comprehensive health insurance, paid time off, and opportunities for career growth within our organization.
Join our team of dedicated professionals and contribute to our commitment to excellence in the hospitality and tourism industry. If you're passionate about providing exceptional customer service and thrive in a dynamic work environment, we encourage you to apply for this exciting opportunity.
Tanggung Jawab
- Manage front desk operations, including greeting visitors, answering phone calls, and directing inquiries to appropriate personnel
- Handle check-in and check-out procedures for guests or clients
- Perform administrative tasks such as scheduling appointments, managing correspondence, and maintaining records
- Assist with basic office tasks, including sorting mail, managing office supplies, and coordinating deliveries
- Maintain a clean and organized reception area at all times
- Collaborate with other departments to ensure seamless operations and exceptional customer service
- Handle customer complaints and resolve issues in a timely and professional manner
Kualifikasi
- High school diploma or equivalent; college degree in hospitality, tourism, or related field is preferred
- Previous experience in front desk or customer service role is advantageous
- Excellent communication and interpersonal skills
- Strong organizational abilities and attention to detail
- Proficiency in basic computer applications and office equipment
- Professional appearance and demeanor
- Ability to multitask and work efficiently in a fast-paced environment
- Knowledge of local area and tourist attractions is a plus