Deskripsi Pekerjaan
Are you a proactive and professional individual looking to make a strong first impression? Join the dynamic team at HR Focus as a Front Desk Officer in the Automobile Industry. We are currently seeking a dedicated professional to manage our front operations and ensure a seamless, high-quality experience for our valued clients and visitors.
In this pivotal role, you will serve as the face of our organization, acting as the primary point of contact for all incoming calls, emails, and guests. You will be responsible for managing communications, welcoming clients warmly, and coordinating with the sales and service departments to ensure smooth daily operations. The ideal candidate will possess a strong customer service orientation and the ability to multitask efficiently in a busy environment. We offer a competitive salary package of $2,800 – $3,500 per month, along with a variable bonus structure to reward your hard work and performance. If you thrive in a fast-paced setting and have a passion for delivering exceptional service, we encourage you to apply today and become part of our growing team.
Tanggung Jawab
- Receive, screen, and forward incoming calls and emails to the appropriate departments or personnel.
- Greet visitors and clients warmly, ensuring a professional and welcoming reception area.
- Coordinate with the sales and service teams to schedule appointments and manage visitor logbooks.
- Assist in maintaining the cleanliness and organization of the front office and showroom.
- Handle customer inquiries regarding vehicle services, policies, or general company information.
- Perform basic administrative duties such as filing, data entry, and photocopying.
- Manage inventory of office supplies and requisition new stock as needed.
Kualifikasi
- Diploma or GCE O/L qualification in any discipline.
- Minimum 1-2 years of experience in a front desk or customer service role, preferably within the automobile or retail industry.
- Excellent verbal and written communication skills in English.
- Proficient in using MS Office applications (Word, Excel, PowerPoint).
- Strong interpersonal skills with the ability to interact professionally with clients of all levels.
- High level of organizational skills and attention to detail.
- Ability to work flexible hours and handle pressure in a busy environment.