Deskripsi Pekerjaan
Are you a vibrant, organized, and people-oriented professional looking to join one of the most iconic fitness destinations in Uluwatu? Bambu Fitness Bali is looking for a dedicated Receptionist to become the welcoming face of our gym. In this role, you will play a crucial part in maintaining our high standards of hospitality, ensuring every member and guest feels energized and supported from the moment they walk through our doors.
We are looking for someone who thrives in a fast-paced fitness environment and has a genuine passion for health and wellness. You will manage daily front-of-house operations, assist with membership inquiries, and create a positive community atmosphere. If you have exceptional communication skills and a friendly demeanor, we would love to meet you.
Tanggung Jawab
- Warmly greet all members and guests upon arrival, ensuring a premium experience.
- Manage gym check-in procedures, membership registrations, and visitor database updates.
- Handle general inquiries via phone, email, and social media channels with professional efficiency.
- Process payments for memberships, supplements, and merchandise using our POS system.
- Coordinate booking schedules for personal trainers, classes, and wellness services.
- Maintain a tidy and inviting reception area, ensuring all marketing materials are up to date.
- Provide detailed information regarding gym facilities, class schedules, and membership packages.
- Assist the management team with administrative tasks and special community events.
Kualifikasi
- Previous experience in a reception, hospitality, or customer service role is highly preferred.
- Strong proficiency in English (both verbal and written); proficiency in Indonesian is mandatory.
- Highly organized with the ability to multitask in a busy environment.
- Excellent interpersonal skills with a welcoming and energetic personality.
- Basic proficiency in computer systems, including Google Workspace and booking software.
- A genuine interest in fitness, sports, or the wellness industry.
- Willingness to work flexible hours, including weekends and public holidays.
- Must be based in or willing to relocate to the Kuta Selatan/Uluwatu area.