Deskripsi Pekerjaan
Are you a vibrant, organized, and people-oriented professional looking to build your career in the heart of Ubud? PT. Ligatennis Sports Management is looking for an enthusiastic Front Desk Receptionist to join our dynamic team. As the first point of contact for our clients, you will play a pivotal role in ensuring a premium experience for every visitor at our facility.
We are seeking someone who is passionate about delivering exceptional service and can thrive in a fast-paced environment. If you are ready to join a supportive, family-like team and are available to start immediately, we invite you to apply today.
Tanggung Jawab
- Manage the front desk reception area, greeting all guests and members with a professional and welcoming demeanor.
- Handle incoming calls, emails, and inquiries, providing accurate information regarding our sports facilities and services.
- Assist with member check-ins, registration processes, and scheduling bookings for sports courts and training sessions.
- Maintain a clean, organized, and inviting lobby and reception environment at all times.
- Manage basic administrative tasks including filing, documentation, and coordination with the operations team.
- Process payments and provide receipts for services, ensuring accuracy in daily cash/transaction reports.
- Act as a brand ambassador, addressing client concerns promptly to ensure high levels of member satisfaction.
Kualifikasi
- Minimum High School Diploma (SMA/SMK) or equivalent; hospitality background is a plus.
- Strong communication skills in both Indonesian and English.
- Pleasant personality with a high degree of service orientation and emotional intelligence.
- Proficiency in basic computer applications (Microsoft Office, Google Workspace, or booking software).
- Ability to multitask and work effectively under pressure.
- Well-groomed and professional appearance.
- Willingness to work flexible hours, including weekends or holidays if required.
- Ability to join immediately is highly preferred.