Deskripsi Pekerjaan
Are you a vibrant, customer-oriented professional looking to grow your career in the premium fitness industry? Bambu Fitness Bali is seeking a highly motivated Receptionist to be the face of our Uluwatu facility. As the first point of contact for our international and local members, you will play a pivotal role in creating a welcoming, high-energy environment that reflects our commitment to wellness and excellence.
In this role, you will manage daily operations at the front desk, assist members with inquiries, and ensure the facility maintains our high standards of cleanliness and service. We are looking for an individual who thrives in a fast-paced fitness environment, possesses excellent communication skills, and has a genuine passion for health and lifestyle brands.
Tanggung Jawab
- Warmly greet all members and guests upon arrival, ensuring a seamless check-in experience.
- Manage front desk operations, including membership sign-ups, class bookings, and inquiries.
- Handle incoming calls, emails, and WhatsApp messages with professionalism and efficiency.
- Process payments and maintain accurate records using our fitness management software.
- Maintain a pristine reception and lounge area, ensuring promotional materials are stocked.
- Provide information regarding gym amenities, class schedules, and personal training packages.
- Collaborate with the gym floor team to ensure a safe and organized member experience.
Kualifikasi
- Previous experience in hospitality, front desk operations, or fitness center administration.
- Excellent verbal and written communication skills in English (Indonesian proficiency is a plus).
- Strong interpersonal skills with a friendly, service-oriented attitude.
- Proficiency in basic computer applications and booking/CRM software.
- Ability to multitask in a busy, high-energy environment.
- Must be reliable, punctual, and flexible to work rotating shifts including weekends.
- A genuine passion for fitness, health, and the Bali wellness community.