Deskripsi Pekerjaan
Are you a high-energy, friendly individual with a passion for wellness and community? Bambu Fitness Bali is looking for a professional and welcoming Receptionist to join our team in the heart of Uluwatu. As the first point of contact for our members and international guests, you will play a pivotal role in creating a vibrant and welcoming atmosphere in our fitness facility.
In this role, you will manage daily operations at the front desk, provide exceptional customer service, and ensure that our gym members have a seamless experience from the moment they walk through our doors. If you have excellent communication skills, thrive in a fast-paced environment, and love the fitness lifestyle, we want to meet you!
Tanggung Jawab
- Warmly greet all members and visitors, ensuring a positive first impression.
- Manage member check-ins, class registrations, and membership inquiries.
- Handle incoming calls, emails, and social media inquiries professionally.
- Maintain the cleanliness and organization of the reception and lobby area.
- Assist with basic administrative tasks, scheduling, and membership database updates.
- Provide information regarding gym facilities, class schedules, and pricing packages.
- Coordinate with trainers and management to ensure smooth daily operations.
Kualifikasi
- Minimum of 1 year of experience in customer service, hospitality, or gym administration.
- Excellent command of English; ability to communicate clearly with international guests.
- Strong interpersonal skills with a friendly, service-oriented attitude.
- Proficiency in basic computer applications (MS Office, Google Workspace, booking systems).
- Highly organized with the ability to multitask in a busy environment.
- Passion for fitness, health, and the wellness industry.
- Ability to work flexible hours, including weekends and public holidays as required.