Deskripsi Pekerjaan
Join our dynamic wellness team where your passion for hospitality and well-being makes a tangible impact every day. As a Front Desk Wellness Executive, you'll be the cornerstone of our client experience, creating welcoming first impressions while managing seamless operations in a serene environment. This role offers exceptional growth opportunities in Singapore's thriving wellness sector, with competitive compensation and a supportive culture that values professional development. If you thrive in client-facing roles and are committed to promoting holistic wellness, this is your chance to build a meaningful career with a company that invests in its people.
Tanggung Jawab
- Deliver exceptional front desk services including client check-ins, appointment management, and wellness program inquiries
- Proactively promote wellness services and products to enhance client engagement and retention
- Manage front desk operations including booking systems, payment processing, and inventory coordination
- Maintain a clean, organized, and welcoming reception area aligned with wellness brand standards
- Collaborate with wellness practitioners to ensure seamless service delivery and client satisfaction
- Handle client feedback and resolve concerns promptly to maintain positive relationships
- Support marketing initiatives through client communication and community outreach
Kualifikasi
- Minimum 1-2 years of front desk or customer service experience in hospitality/wellness industry
- Excellent communication skills with ability to build rapport with diverse clientele
- Proficiency in booking systems and office software (MS Office, scheduling tools)
- Strong organizational skills with ability to multitask in fast-paced environments
- Positive attitude and passion for promoting wellness lifestyles
- Basic knowledge of wellness services (spa, fitness, nutrition) preferred
- Fluency in English and Mandarin to serve Singapore's multicultural clientele