Deskripsi Pekerjaan
Join our vibrant team at Kaiju as a Front of House professional and become the welcoming face of our establishment in beautiful Bali. We're seeking an individual with exceptional communication skills and a passion for hospitality that shines through every guest interaction. As a key member of our service team, you'll be responsible for creating memorable experiences for our diverse clientele, ensuring they receive outstanding service from the moment they arrive until their departure.
At Kaiju, we value team players who thrive in fast-paced environments and demonstrate a positive attitude even during busy periods. Your role will involve managing reservations, greeting guests with genuine warmth, and coordinating with the back-of-house team to ensure seamless operations. We offer a supportive work culture where your contributions are recognized and celebrated, along with opportunities for professional growth in the dynamic hospitality industry.
If you're passionate about delivering exceptional customer service, have excellent command of English, and possess the enthusiasm to make every guest feel special, we invite you to apply for this exciting opportunity in Bali's thriving hospitality scene.
Tanggung Jawab
- Provide exceptional customer service and create memorable guest experiences
- Manage reservations, seating arrangements, and guest inquiries
- Coordinate with kitchen and service staff to ensure smooth operations
- Handle cash transactions and maintain accurate financial records
- Present menus, explain food and beverage offerings, and make recommendations
- Address and resolve guest complaints in a professional and timely manner
- Assist in maintaining cleanliness and organization of the dining area
- Collaborate with team members to uphold high standards of service
Kualifikasi
- Fluency in English with excellent communication skills
- Previous experience in a front of house or customer service role
- Strong interpersonal skills and a friendly, approachable demeanor
- Ability to multitask and work efficiently in a fast-paced environment
- Knowledge of basic food and beverage service standards
- Problem-solving abilities and patience when handling guest concerns
- Flexibility to work evenings, weekends, and holidays as required
- Positive attitude and genuine passion for the hospitality industry