Deskripsi Pekerjaan
Are you energetic, professional, and ready to be the face of Jakarta's premier padel destination? Desa Padel Club, located in the vibrant Puri Mansion area, is looking for a dedicated Front of House Receptionist & Admin to join our growing team. In this role, you will be the first point of contact for our community of athletes, managing the club’s daily flow with efficiency and a welcoming smile.
We are seeking a candidate who thrives in a fast-paced environment and possesses strong organizational skills. You will play a crucial role in maintaining our high standards of service by managing court bookings, assisting with retail sales via our POS system, and ensuring that our facility operates seamlessly. If you have a passion for sports, hospitality, or customer service and are looking for a collaborative work environment, we want to hear from you.
Tanggung Jawab
- Serve as the first point of contact for all visitors, providing a warm, professional welcome.
- Manage and process court bookings and schedules efficiently using our booking system.
- Handle POS (Point of Sale) transactions for bookings, equipment rentals, and refreshments.
- Provide exceptional customer service, addressing inquiries regarding memberships, facility usage, and events.
- Assist in the administrative maintenance of the club, ensuring all records are accurate.
- Monitor shift duties and coordinate with the facility team to maintain cleanliness and standards.
- Maintain clear communication between club members and management.
Kualifikasi
- High School Diploma or equivalent; vocational background in hospitality or office administration is a plus.
- Proven experience in a customer-facing role, reception, or administrative position.
- Strong computer literacy, specifically with POS systems and scheduling software.
- Excellent verbal communication skills in Indonesian (English proficiency is a plus).
- Strong multi-tasking abilities and ability to work under pressure.
- Friendly, proactive, and service-oriented personality.
- Willingness to work in shifts, including weekends and public holidays.