Deskripsi Pekerjaan
Are you a welcoming and organized professional looking to join a premier beauty destination in Bali? The Rustic Sun is seeking a dedicated Front Office staff to join our team at our beauty salon and spa located in the heart of Petitenget.
As the face of our brand, you will play a pivotal role in ensuring our guests enjoy a seamless and luxurious experience from the moment they arrive. We pride ourselves on providing top-tier beauty services in a serene environment, and your role is essential in maintaining that standard of excellence. We are looking for someone who possesses a warm personality, strong organizational skills, and a passion for hospitality to manage our front desk operations efficiently.
Why join us? Work in a vibrant location, meet diverse clients, and be part of a dynamic team dedicated to beauty and wellness.
Tanggung Jawab
- Greet and welcome guests warmly upon arrival, ensuring a high standard of customer service.
- Manage the reception desk, including answering phone calls, transferring lines, and taking accurate messages.
- Schedule and confirm appointments using our booking system to ensure optimal room and staff utilization.
- Handle cash transactions, process payments, and issue receipts accurately.
- Provide detailed information about our services, products, and packages to potential clients.
- Maintain the cleanliness and organization of the reception area, waiting lounge, and back office.
- Assist with check-in and check-out procedures, ensuring all necessary documentation is completed.
Kualifikasi
- Minimum 1 year of experience in a Front Office or Reception role within the hospitality or spa industry.
- Excellent communication skills in both English and Indonesian.
- Professional appearance and grooming standards.
- Proficient in using computer systems and Microsoft Office applications.
- Strong interpersonal skills with the ability to remain calm and professional under pressure.
- A valid ID card (KTP) is required.