Deskripsi Pekerjaan
Pansway Capital Sdn Bhd is seeking a dynamic Mandarin-speaking Front Office Assistant to join our team at the prestigious Tun Razak Exchange location. As the first point of contact for our clients and visitors, you will be instrumental in delivering exceptional guest experiences while managing all front desk operations with professionalism and efficiency. This role requires a proactive individual who can thrive in a fast-paced corporate environment, ensuring seamless communication between departments and maintaining a welcoming atmosphere. You will handle incoming communications, coordinate appointments, and support administrative functions to uphold our company's high standards of service excellence. If you're passionate about hospitality and possess strong organizational skills, this position offers an excellent opportunity to grow your career within a leading financial institution.
Tanggung Jawab
- Manage front desk operations including visitor reception, call handling, and mail distribution
- Coordinate and schedule client appointments and meeting room bookings
- Handle incoming communications professionally via phone, email, and in-person
- Maintain organized reception area and ensure professional presentation
- Assist with administrative tasks including data entry and document management
- Collaborate with departments to ensure seamless service delivery
- Provide multilingual support (Mandarin/English) for client inquiries
Kualifikasi
- Fluency in Mandarin and English (both written and spoken)
- Proven experience in front desk or hospitality roles
- Strong organizational and time-management skills
- Proficiency in Microsoft Office Suite
- Exceptional customer service and communication abilities
- Professional demeanor with attention to detail
- Ability to multitask in a fast-paced environment
- Positive attitude and teamwork-oriented mindset