Deskripsi Pekerjaan
Join our dynamic team at Ruvi Rizqy Berkah as a Front Office professional at Hayyu Skin Clinic, where excellence in customer service meets premium skincare solutions. As the first point of contact, you'll embody our commitment to professionalism, warmth, and courtesy while creating memorable experiences for every client. This role requires exceptional interpersonal skills to manage appointments, handle inquiries, and maintain a welcoming atmosphere in our state-of-the-art dermatology clinic. You'll be instrumental in building client relationships through attentive service, accurate information dissemination, and seamless coordination between departments. Our ideal candidate thrives in fast-paced environments and takes pride in contributing to a positive healthcare journey for patients seeking specialized skincare treatments.
Tanggung Jawab
- Manage front desk operations including check-in/check-out procedures for clients
- Handle incoming calls and inquiries with professional etiquette
- Schedule and confirm appointments efficiently using clinic management systems
- Maintain accurate client records and confidential information
- Coordinate with medical staff to ensure smooth patient flow
- Assist with basic administrative tasks such as billing documentation
- Uphold clinic cleanliness standards and manage waiting area comfort
Kualifikasi
- Minimum high school diploma with 1+ years customer service experience
- Excellent communication and interpersonal skills in Bahasa Indonesia
- Proficiency in appointment scheduling software and MS Office
- Strong organizational abilities with attention to detail
- Professional appearance and courteous demeanor
- Ability to multitask in a fast-paced medical environment
- Basic understanding of healthcare privacy regulations