Deskripsi Pekerjaan
Join our team at de WAVE Therapy & Reflexology as a Front Office/Cashier and become the face of our wellness sanctuary. You'll be the first point of contact for clients, delivering exceptional service while managing daily financial operations with precision. This role requires a warm, professional demeanor to create a calming atmosphere for guests seeking therapeutic treatments. You'll actively contribute to our business growth through strategic upselling of premium services while maintaining accurate transaction records. The ideal candidate thrives in fast-paced environments and possesses a natural ability to build rapport with diverse clientele. If you're passionate about holistic wellness and excel in customer-centric roles, this opportunity offers a dynamic platform to develop your skills in hospitality management.
Tanggung Jawab
- Deliver exceptional customer service and manage client inquiries with professionalism
- Process cash transactions, payments, and maintain accurate financial records
- Upsell premium treatments and wellness packages to enhance client experiences
- Collect and address client feedback to improve service quality
- Coordinate with therapy teams to ensure seamless client flow
- Maintain a clean, organized, and welcoming reception area
- Handle reservation systems and schedule management efficiently
Kualifikasi
- Minimum high school diploma with hospitality or customer service experience preferred
- Strong cash handling and basic accounting skills
- Excellent communication and interpersonal abilities
- Proficiency in reservation systems and POS software
- Ability to multitask in a fast-paced wellness environment
- Professional appearance and positive attitude
- Knowledge of therapy/reflexology services is advantageous