Deskripsi Pekerjaan
We are looking for a professional and approachable Front Office Clerk to join the administrative team at Crown Peak Estate Developers, Inc. In this pivotal role, you will serve as the face of our company, ensuring that every guest and visitor feels welcomed and valued from the moment they arrive. This position is ideal for individuals who possess a strong passion for hospitality and excel in providing exceptional customer service.
As a Front Office Clerk, you will be responsible for the smooth operation of the reception area. You will manage incoming communications, assist with administrative tasks, and coordinate with various departments to ensure the estate runs efficiently. We are committed to fostering a positive work environment where your contributions are recognized, and you have the opportunity to grow professionally within the hospitality and real estate sectors.
Tanggung Jawab
- Greet and welcome guests, clients, and visitors in a friendly and professional manner, ensuring a positive first impression.
- Answer and direct incoming phone calls to the appropriate departments or staff members promptly.
- Manage the front desk reception area, ensuring it is clean, organized, and presentable at all times.
- Receive, sort, and distribute incoming mail, packages, and faxes to the correct recipients.
- Assist visitors with inquiries, provide directions, and offer general information about the company or estate.
- Perform general clerical duties such as data entry, filing documents, and maintaining accurate office records.
- Coordinate with security personnel to facilitate the entry and exit of guests and deliveries.
Kualifikasi
- High school diploma or Bachelor’s degree in any field is preferred.
- Minimum of 1-2 years of experience in a front office, reception, or customer service role.
- Strong communication skills, both verbal and written, in English and Filipino.
- Proficiency in using Microsoft Office Suite (Word, Excel, PowerPoint).
- Excellent interpersonal skills with a polite, professional, and customer-oriented demeanor.
- Ability to multi-task, prioritize tasks, and work efficiently in a fast-paced environment.
- Must be willing to work on shifting schedules or overtime as required by business needs.