Deskripsi Pekerjaan
Join our vibrant team at Vije Boutique Resort Ubud, a hidden gem nestled in Bali's cultural heart. We're seeking a dedicated Front Office Daily Worker to become the welcoming face of our resort. This role is perfect for hospitality professionals who thrive in dynamic environments and excel at creating memorable guest experiences. You'll manage check-in/check-out processes, handle guest inquiries with warmth and professionalism, and ensure seamless daily operations at our front desk. Enjoy competitive compensation in Bali's most enchanting location while contributing to our reputation for exceptional service.
Our resort offers a supportive work culture where your contributions directly impact guest satisfaction. You'll work alongside passionate hospitality professionals in an environment that values teamwork and excellence. This position provides an excellent opportunity to develop your career in luxury hospitality while experiencing Bali's unique blend of culture and natural beauty.
Tanggung Jawab
- Efficiently manage guest check-in/check-out procedures using resort systems
- Handle guest inquiries, requests, and complaints with professionalism
- Maintain accurate guest records and reservation information
- Coordinate with housekeeping and maintenance departments for guest needs
- Process payments and manage cash handling procedures
- Ensure lobby and front desk areas remain immaculate and welcoming
- Assist with daily administrative tasks and reporting
Kualifikasi
- Minimum 1 year experience in front desk/hospitality roles
- Fluency in Bahasa Indonesia and English (spoken/written)
- Proficiency with hotel management software (e.g., Opera, Fidelio)
- Exceptional customer service and communication skills
- Ability to multitask in fast-paced environments
- Strong attention to detail and problem-solving abilities
- Valid work permit for Indonesia
- Flexible availability to work varied shifts