Deskripsi Pekerjaan
Are you an outgoing, high-energy individual who loves meeting travelers from all over the world? Lushy Hosteln Penida is looking for a dynamic Front Office & Hostel Crew Member to join our team in Bali! If you thrive in a fun, social environment, enjoy great music every night, and want to help create unforgettable travel experiences, this is the perfect job for you.
As the face of our hostel, you will be much more than just a receptionist. You will be a social catalyst, helping guests connect, sharing local tips, and maintaining the vibrant party atmosphere our hostel is famous for. From facilitating smooth check-ins to hosting social events, your goal is to ensure every guest feels welcome and leaves with incredible memories.
This is a contract position based in beautiful Bali. If you have a passion for hospitality, a friendly attitude, and want to work where you can work hard and play hard, we want to hear from you!
Tanggung Jawab
- Manage guest check-ins and check-outs warmly and efficiently.
- Provide guests with helpful local recommendations, tour bookings, and transport information.
- Foster a friendly, social, and inclusive hostel environment for international travelers.
- Assist in coordinating daily hostel events, night activities, and music sessions.
- Address guest queries, feedback, and issues in a timely and professional manner.
- Handle cash and digital payments accurately using our booking system.
- Coordinate with housekeeping and maintenance teams to ensure all rooms and public spaces are pristine.
Kualifikasi
- Excellent verbal communication skills in English; additional languages are a huge plus.
- Prior experience in hospitality, front desk, or customer service is preferred.
- Highly social, energetic, and passionate about the hostel and backpacker culture.
- Strong problem-solving abilities and a proactive attitude.
- Comfortable working in a fast-paced, high-vibe environment with night events.
- Basic computer literacy and quick adaptability to reservation management systems.
- Willingness to work flexible hours, including weekends and public holidays.