Deskripsi Pekerjaan
Join Bali Ocean Magic as a Front Office Intern and immerse yourself in the dynamic world of hospitality at Waterbom Bali. This internship offers a unique opportunity to gain hands-on experience in front office operations while working in one of Bali's premier family entertainment destinations. You'll develop essential customer service skills, learn industry-standard reservation systems, and understand the intricacies of guest relations in a tropical paradise setting. Our program combines practical training with mentorship from experienced hospitality professionals, providing a solid foundation for your career in tourism and leisure management. Whether you're a current student or recent graduate, this role will enhance your resume with international experience while allowing you to contribute to creating memorable guest experiences.
Tanggung Jawab
- Assist with guest check-in/check-out procedures using hotel management systems
- Handle guest inquiries and provide information about resort amenities and local attractions
- Manage room reservations and maintain accurate guest records
- Coordinate with housekeeping and maintenance departments to resolve guest requests
- Process payments and manage cash handling procedures
- Support daily front office operations during peak hours
- Participate in training sessions covering hospitality best practices
Kualifikasi
- Currently enrolled in hospitality, tourism, or business administration program
- Proficiency in English and Bahasa Indonesia
- Strong communication and interpersonal skills
- Basic computer literacy with ability to learn reservation software
- Positive attitude with customer service focus
- Ability to work in fast-paced environment
- Attention to detail and problem-solving abilities