Deskripsi Pekerjaan
Join Private Advertiser as a Front Office Officer and become the welcoming face of our hospitality operations in Lombok! We're seeking a dedicated professional to deliver exceptional guest experiences while managing all front desk functions. In this dynamic role, you'll handle check-in/check-out processes, manage reservations, and coordinate with housekeeping and maintenance teams to ensure seamless operations. Our ideal candidate thrives in fast-paced environments and possesses a passion for customer service excellence. Located in one of Indonesia's premier tourism destinations, this position offers competitive compensation and the opportunity to grow within the hospitality industry. If you're ready to elevate guest satisfaction and contribute to a vibrant team, apply now to join our expanding hospitality family.
Tanggung Jawab
- Manage guest check-in/check-out procedures efficiently
- Handle reservation systems and booking modifications
- Coordinate with housekeeping and maintenance departments
- Process payments and maintain accurate financial records
- Respond to guest inquiries and resolve service issues
- Perform administrative tasks and front desk operations
- Assist during peak periods and maintain service standards
Kualifikasi
- Previous front office or hospitality experience preferred
- Strong communication and interpersonal skills
- Proficiency in reservation management systems
- Basic financial transaction handling knowledge
- Ability to multitask in fast-paced environments
- Fluency in English and Bahasa Indonesia
- Customer service-oriented mindset
- High school diploma or equivalent