Deskripsi Pekerjaan
We are looking for an experienced and professional person to be an Front Office Receptionist at Butler Management. If you have a passion for hospitality and possess excellent communication skills, we want to meet you. As a Front Office Receptionist, you will be the first point of contact for our guests, setting the tone for their experience with our company. We are dedicated to providing exceptional service and are seeking a dedicated individual to join our team in Kuta Utara, Bali.
In this role, you will manage the front desk operations, ensuring a welcoming environment for all visitors. You will handle incoming calls, manage correspondence, and assist with administrative duties. We value professionalism, attention to detail, and a proactive approach to guest relations. Join us in delivering world-class hospitality standards.
Tanggung Jawab
- Greet and welcome guests warmly upon arrival in a professional and courteous manner.
- Manage the front desk operations, including answering phone calls and routing inquiries.
- Handle incoming and outgoing mail, faxes, and email correspondence.
- Assist with administrative tasks, such as filing, data entry, and maintaining guest records.
- Ensure the reception area is clean, organized, and presentable at all times.
- Direct visitors to the appropriate person or department in a timely fashion.
- Support the hotel or office management team with special projects and tasks.
Kualifikasi
- Minimum of 1-2 years of experience in a receptionist or hospitality role.
- Proficiency in English, both written and spoken, is required.
- Excellent interpersonal and communication skills with a friendly demeanor.
- Strong computer literacy, including MS Office and hotel management software.
- Professional appearance and grooming standards.
- Ability to work flexible hours, including weekends and public holidays.
- Strong problem-solving skills and attention to detail.