Deskripsi Pekerjaan
Are you a polished professional with a passion for the beauty industry? Moova Hair & Beauty, a premier luxury salon in Denpasar, Bali, is seeking a vibrant and organized Front Office Receptionist to be the first point of contact for our discerning clientele.
As the face of our brand, you will play a pivotal role in ensuring our guests experience world-class service from the moment they step through our doors. We are looking for an individual who embodies elegance, efficiency, and a warm, welcoming demeanor. This is an exciting opportunity to join a fast-growing, reputable team where your contribution to guest satisfaction is valued and rewarded with a competitive salary, comprehensive benefits, and clear pathways for career progression.
If you thrive in a luxury retail or hospitality environment and take pride in delivering exceptional customer service, we invite you to apply and become a key member of the Moova family.
Tanggung Jawab
- Warmly greet all clients and visitors, ensuring a personalized and welcoming experience.
- Manage the salon booking system, handling appointments, rescheduling, and cancellations with precision.
- Process payments accurately and manage daily cash reconciliation.
- Provide detailed information about salon services, products, and ongoing promotional packages.
- Maintain the aesthetics of the reception area to reflect our luxury brand standards.
- Coordinate with stylists and beauty therapists to ensure seamless guest flow throughout the day.
- Handle incoming inquiries via phone, email, and social media platforms professionally.
Kualifikasi
- Minimum 1-2 years of experience in a front office, concierge, or high-end hospitality role.
- Excellent verbal and written communication skills in both Indonesian and English.
- Polished, professional appearance with a friendly and approachable personality.
- Strong computer literacy, including experience with appointment scheduling software.
- Exceptional organizational skills and the ability to multitask in a fast-paced environment.
- A genuine interest in the hair, beauty, and wellness industry.
- Ability to work flexible hours, including weekends and public holidays as required by salon operations.