Deskripsi Pekerjaan
Join our team at PT BIA Senyum Sehat Indah as a Front Office Staff and become the welcoming face of our establishment in the beautiful region of Badung, Bali. We are seeking a professional and enthusiastic individual who embodies warmth, hospitality, and exceptional customer service skills.
As a Front Office Staff member, you will be the first point of contact for our guests, creating positive first impressions that set the tone for their entire experience. You'll handle check-ins and check-outs efficiently, manage reservations, address guest inquiries, and ensure a smooth and pleasant stay for all visitors.
We offer competitive compensation ranging from Rp 3,500,000 to Rp 4,000,000 per month, along with opportunities for career growth and development. Our work environment promotes work-life balance, allowing you to enjoy the stunning beauty of Bali while pursuing your professional aspirations.
If you are passionate about hospitality, possess excellent communication skills, and thrive in a dynamic setting, we invite you to apply for this position and become part of our team dedicated to providing exceptional service.
Tanggung Jawab
- Welcoming guests with a warm and professional demeanor upon arrival
- Efficiently managing the check-in and check-out processes
- Handling guest inquiries and providing information about local attractions and services
- Managing reservations and room assignments
- Processing payments and maintaining accurate financial records
- Coordinating with other departments to ensure guest satisfaction
- Addressing guest concerns and resolving issues promptly
- Maintaining a clean and organized front desk area
Kualifikasi
- Previous experience in a front office or customer service role preferred
- Excellent communication and interpersonal skills
- Proficiency in using hotel management software and reservation systems
- Strong problem-solving abilities and attention to detail
- Ability to multitask and work efficiently in a fast-paced environment
- Professional appearance and positive attitude
- Basic knowledge of local attractions and tourism services in Bali
- Fluency in Bahasa Indonesia and English; other languages are a plus