Deskripsi Pekerjaan
Join PT BODY CRAFT ELEMENTS, a premier gym and wellness center in the vibrant Canggu area of Badung, Bali. We're seeking a dedicated Front Office Staff to be the welcoming face of our establishment and ensure exceptional member experiences. In this role, you'll manage front desk operations, handle inquiries, and support our fitness community with professionalism and enthusiasm. If you thrive in a dynamic environment and are passionate about customer service, this opportunity offers competitive compensation and a chance to grow within Bali's thriving hospitality sector.
Tanggung Jawab
- Manage front desk operations including member check-ins, appointments, and inquiries
- Maintain accurate membership records and administrative documentation
- Coordinate with fitness trainers and wellness staff to ensure seamless service delivery
- Process payments and manage point-of-sale transactions
- Handle member feedback and resolve concerns promptly
- Support facility cleanliness and safety protocols
- Assist in marketing initiatives and promotional activities
Kualifikasi
- Previous experience in hospitality, customer service, or front desk roles
- Excellent communication and interpersonal skills
- Proficiency in administrative software and basic computer applications
- Strong organizational abilities with attention to detail
- Ability to multitask in a fast-paced environment
- Professional appearance and positive attitude
- Fluency in English and Bahasa Indonesia
- Basic knowledge of fitness/wellness industry is advantageous