Deskripsi Pekerjaan
Are you a professional with a passion for hospitality and exceptional guest service? PIB College is currently seeking a dedicated and charismatic Front Office Staff to join our dynamic team in Badung, Bali. In this role, you will be the first point of contact for our students, faculty, and guests, playing a crucial role in creating a welcoming and professional atmosphere.
The ideal candidate is highly organized, possesses excellent communication skills, and thrives in a fast-paced educational and hospitality environment. You will be responsible for managing administrative inquiries, handling guest relations, and ensuring smooth daily operations at the front desk. If you are looking to grow your career within a prestigious academic institution, we invite you to apply today.
Tanggung Jawab
- Warmly welcome students, visitors, and staff, providing a professional and positive first impression of PIB College.
- Manage front desk operations, including answering multi-line phone calls, responding to emails, and directing inquiries to the appropriate departments.
- Perform administrative tasks such as data entry, document filing, and scheduling appointments.
- Maintain a tidy and organized reception area, ensuring all promotional materials are current and well-stocked.
- Assist in the coordination of campus events and guest logistics.
- Handle incoming and outgoing mail and courier services effectively.
- Maintain confidentiality and discretion when handling student and institutional information.
Kualifikasi
- Minimum Diploma degree in Hospitality, Communication, Business Administration, or a related field.
- Previous experience in Front Office, Reception, or Customer Service roles is highly preferred.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook) and office management software.
- Exceptional verbal and written communication skills in both Indonesian and English.
- Strong problem-solving abilities and a calm demeanor under pressure.
- Well-groomed appearance with a professional attitude at all times.
- Ability to work collaboratively as part of a diverse academic and professional team.