Deskripsi Pekerjaan
Are you looking to kickstart your career in the financial services industry? BFI Finance Indonesia, one of the most established multi-finance companies in the country, is currently seeking a highly motivated and detail-oriented individual to join our team in Bitung as a Front Office Support Intern. This internship offers a unique opportunity to gain hands-on experience in office operations, customer service excellence, and administrative support within a fast-paced professional environment.
As part of our branch team, you will play a vital role in ensuring smooth daily operations and maintaining high standards of service for our clients. You will be working alongside experienced professionals who are committed to mentoring the next generation of financial sector talent. If you are a resident of Bitung or the surrounding areas and possess a strong desire to learn, we invite you to apply and contribute to our mission of providing flexible financial solutions to the community.
Tanggung Jawab
- Provide front-line administrative support to the branch team, ensuring a professional and welcoming environment for all visitors.
- Assist in managing branch documentation, filing systems, and digital records with high accuracy.
- Handle incoming inquiries, directing clients to the appropriate departments or representatives.
- Support daily office operations, including data entry and preparing routine operational reports using Ms. Office tools.
- Coordinate with internal teams to ensure service level agreements (SLAs) are met for customer requests.
- Maintain organized inventory of office supplies and administrative collateral.
- Participate in team briefings and assist in preparing meeting materials as needed.
Kualifikasi
- Currently pursuing or a fresh graduate of a Diploma (D3) or Bachelor's (S1) degree in any field.
- Must be a resident of Bitung or the immediate surrounding areas.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) is essential for daily administrative tasks.
- Strong communication and interpersonal skills, with a focus on delivering excellent customer service.
- High level of integrity, discipline, and attention to detail.
- Previous experience or an internship in an administrative or customer-facing role is considered a significant advantage.
- Ability to work effectively in a team-oriented environment and handle multi-tasking under minimal supervision.