Deskripsi Pekerjaan
We are seeking a friendly and professional Front Staff to join our dynamic hospitality team in North Jakarta. As the first point of contact for our guests, you will play a crucial role in creating positive impressions and ensuring smooth operations. The ideal candidate will have a minimum of 1 year of experience in the hospitality industry and possess excellent communication skills.
In this role, you will be responsible for greeting guests, managing check-in and check-out procedures, handling inquiries, and providing information about our services and facilities. You will work in a fast-paced environment, requiring the ability to remain calm under pressure while maintaining a welcoming demeanor at all times. Your attention to detail and organizational skills will be essential in managing multiple tasks simultaneously.
We value individuals who are reliable, hardworking, and honest, with a strong commitment to maintaining cleanliness and organization. If you are passionate about hospitality and thrive in dynamic settings, we encourage you to apply for this exciting opportunity. This position offers a chance to grow your career in the hospitality industry while making a positive impact on our guests' experiences.
Our establishment is located in the heart of North Jakarta, offering convenient access to various attractions and business centers. We provide a supportive work environment where your contributions are recognized and appreciated. Join us in delivering exceptional service and creating memorable experiences for our guests.
Tanggung Jawab
- Greet and welcome guests in a friendly and professional manner
- Manage check-in and check-out procedures efficiently
- Handle guest inquiries and provide accurate information
- Maintain a clean and organized reception area
- Coordinate with other departments to ensure guest satisfaction
- Assist with reservations and booking management
- Handle basic administrative tasks as required
- Uphold company standards and policies at all times
Kualifikasi
- Minimum 1 year of experience in the hospitality industry
- Friendly, reliable, hardworking, and honest personality
- Ability to cope with hectic situations while maintaining composure
- Strong communication and interpersonal skills
- Attention to detail and cleanliness
- Resident of North Jakarta preferred
- Basic computer literacy and familiarity with reservation systems
- Ability to work flexible hours, including weekends and holidays